Internet-enabled Workflow Management
نویسندگان
چکیده
When research in the area of office automation began more than 25 years ago [4] the typical enterprise infrastructure consisted of heterogeneous computing platforms and operating systems, different networking standards, a variety of email products and limited user interface technologies. These technical inconsistencies and the lack of processorientation within enterprises led to a slower-than-expected adoption of office and process automation technology [3]. In the 1990’s, when the Business Process Reengineering wave created process-awareness in many corporate boardrooms and led to the restructuring of enterprises [1], the search for technology to support these new structures finally accelerated [2].
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